Setting up a World Wide tour operation is not easy task. One must have enough knowledge and be always knowledge hungry. Believe me I am still knowledge hungry. World is enough big to know in one life. Basically I am Technology and Travel lover. A computer engineer, B.Sc., Master in Foreign Trade by Pondicherry University, turns a passionate traveler in last few years. However few people may have doubt on me. Consider me as capable as below knowledge obtains in last 15 years of Travel Industry.
Rafting & Ecology Awareness
White Water Rafting and Ecology Awareness Program in 1994. (First Batch of Rafting in Rishikesh)
Exceptional Customer Experience
How to provide Exceptional Customer Experience. An online course conducted by Texas A&M Agri Life Extension
Wildlife Guide Training
Widlife Guide Training. An online course conducted by Texas A&M Agri Life Extension
Japan Specialist
Completed Japan Specialist program in 2020 (during corona period), certified by JNTO
Switzerland Travel Expert
Completed Switzerland Travel Expert in Feb 2023 certified by Switzerland Travel Academy, Switzerland Tourism,
Nature Guide Training
Nature and Birding Guide Program at Thano, Dehradun
Nature Guide Refresher
Nature and Birding Guide Program at Rajpur, Dehradun
Nature Guide Training
Nature and Birding Guide Program at Rasiyabad, Jhilmil Jheel Conservation Reserve, Haridwar
Above are just certificates ? then what is my field experience. A person can not be Sales Manager until he knock the door of lot of buyers for so long year. Most of time people rejected, not satisfied with the appearance, product and services. I face similar too in Tourism Business. Now a days its not only Guest that finalize Travel Package with us, but also we also finalize guest considering his expectation, his budget, of course his behaviour. A wrong customer (guest) may not only spoil his tour, but also create lot of problems for field team. Well well I am not too hard, as a Travel Organization we are always committed for better travel experience for all our guests and believe in fair business practices.
Below are some of my field experience from start to till date. I hope you will enjoy.
Feedback (Testimonials)
We get encouragement once a Guest give his feedback after tour. It helps us to improve ourselves as well motivate with committed work in Tourism Industry.